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PlatformA CRM is where leads, customers, and conversations live. Most founders track this in a spreadsheet for too long.
Customer Tracking
Crm · File.Business

Stop tracking customers in a spreadsheet.

Built-in CRM that captures form submissions from your website, calls and texts from your business line, and emails from your custom-domain inbox. One place for every customer conversation.

Pay only the state fee 60-day money-back Cancel anytime
220,000+
Businesses served
4.9 / 5
From 8,200 reviews
A+
BBB rated, SOC 2 II
$0
Hidden fees
What it is

CRM, plainly.

Most founders track customers in a Google Sheet. It works until it does not, around 50 to 100 leads. Then names get duplicated, deals fall through the cracks, follow-ups get missed, and you cannot remember when you last talked to anyone.

A CRM is the database of every customer interaction. Contacts (people), companies (their employers), deals (potential or closed sales), activities (calls, emails, meetings, notes). Most CRMs require manual data entry; ours auto-captures from your business email (every email logged), business phone (calls and texts logged), and website (form submissions become leads).

Pipeline view shows deals at each stage (lead, qualified, proposal, won, lost). Reports show win rate, average deal size, sales cycle length. For small teams, the basics matter more than the bells and whistles. We deliberately keep it simple.

Who this is for

Common situations.

Solo foundersReplace the customer spreadsheet. Track who, when, what was said.
Professional servicesActive deals, current clients, past clients. Pipeline and renewals.
Sales teamsMulti-rep pipeline. Who owns which deal, where each one is.
Real estateBuyer and seller pipelines. Property-linked contacts.
B2B SaaSLead capture from site, MQL to SQL routing, demo scheduling.
ConsultantsPast clients re-engaged. Referral source tracking.
What we'll set up for you

A clean handoff, in four steps.

You give us the basics. We handle the state, the IRS, and the compliance clock so you can focus on the business.

01 · Name + Brand

A name that's actually available.

Real-time check against the state register, USPTO trademark database, and matching domains.

02 · State filing

Filed with the Secretary of State.

We submit your Articles, pay the state fee on your behalf, and return the stamped certificate.

03 · Federal IDs

EIN + the right tax setup.

Federal Employer ID with the IRS, plus state tax accounts when your business needs them.

04 · Stay compliant

Registered Agent + deadline tracking.

Your agent on file in every state, with every renewal and annual report tracked in one calendar.

How it works

Four steps. We handle the rest.

Step 1
Connect inboxLink your business email. Past senders become contacts.
Step 2
Add dealsCreate pipeline stages. Move deals through.
Step 3
CustomizeCustom fields for your industry. Tags. Lead sources.
Step 4
ReportPipeline value, win rate, activity per rep.
Side by side

How we compare.

HubSpotPipedriveSalesforceFile.Business
Per user/mo$45+$15-$50$25+$9 / free Growth
Auto email captureyespaidyesyes
Phone integrationpaidpaidpaidincluded
Form capturepaidpaidpaidincluded
Single bill with formationnononoyes

Based on publicly listed pricing and feature pages as of 2026. Competitor names are trademarks of their respective owners.

FAQ

Common questions.

Will this replace Salesforce?
For a small team, yes. For an enterprise with 50+ reps, no.
Auto email capture?
Yes. We log emails between your custom-domain inbox and any contact. You can pause this per-contact for privacy.
Phone calls?
Calls and SMS made through your File.Business business line log to the matching contact.
Form capture from website?
Yes, automatic if your site is on File.Business. Embed code provided if your site is elsewhere.
Custom fields?
Yes. Industry-specific fields per contact, company, or deal.
Pipeline stages?
Customizable. Default is Lead > Qualified > Proposal > Won > Lost.
Reports?
Pipeline value, win rate, sales cycle length, activity per rep, lead source breakdown.
Multi-rep teams?
Yes. Assign deals to reps. Reports by rep.
Mobile?
Yes, iOS and Android apps.

Activate CRM in about 5 minutes.

Tell us a few details. We do the rest. You get a single dashboard for everything.

Pay only the state fee 60-day money-back Cancel anytime
Form your business for $0Start →
How it works

How we deliver, end-to-end.

Four-step path from request to confirmation. State and IRS turnaround varies; our steps run in parallel where possible to compress the timeline.

1

Intake + scope

You tell us what you need through a short intake form (or a call for complex matters). We confirm scope, surface any gating issues (deadlines, missing documents, entity status), and quote any state fees that pass through at cost.

2

Prepare + verify

Our specialists draft the filing, verify entity details against state databases, run internal QA, and route any items needing your sign-off. You see drafts before anything gets submitted.

3

File with the authority

We submit directly to the state Secretary of State, FinCEN, IRS, USPTO, or whichever authority your filing requires. We pay state fees at cost and track the submission identifier in your account.

4

Confirmation + vault

Stamped certificate, IRS notice, or filing receipt arrives in your SOC 2 encrypted document vault the moment we receive it. Next filing deadline auto-added to your compliance calendar where applicable.

Why File.Business

Built on the same infrastructure used by 220,000+ businesses.

SOC 2 Type II audited

Independent annual security audit covering access control, change management, incident response, and data handling. Current report on request.

All 51 US jurisdictions

Every state plus DC plus Puerto Rico - direct filings, not third-party reseller. We hold registered-agent qualifications in every state we operate.

Deadline guarantee

If we miss a filing deadline on a service you pay us to manage, we pay the state penalty. Specific to each plan and the filings it includes.

4.9 from 8,200+ verified reviews

Independently verified by Trustpilot + Google + our own NPS infrastructure. Customer success team within reach by email, chat, or phone.

60-day money-back promise

Change your mind in the first 60 days and we refund our service fee in full. State filing fees pass through at cost and are non-refundable once paid to the state.

E&O insured

Errors and omissions coverage protects you from service errors. Carrier and certificate available on request for enterprise clients.

Why File.Business

Premium compliance, no service-fee markup.

Trust you can verify

SOC 2 Type II audited platform. 220,000+ businesses served. 60-day money-back on service fees. State fees passed through at cost with no hidden markup. Explicit AUP on restricted industries.

A compliance partner, not a transaction

Most providers go quiet after checkout. We auto-track every annual report, registered agent renewal, and license deadline across your entities. The Business OS dashboard keeps your compliance score visible year-round.

Premium experience competitors cannot match

Premium positioning, transparent pricing, no service-fee markup on state or federal filings. Premium positioning, transparent pricing, no service-fee markup on state filings.

Start your business in the next 5 minutes.

No state-fee markup. Pay only the state fee. 60-day money-back guarantee.

No state-fee markup 60-day money-back Cancel anytime